I welcome you to the Mind and Body Worx practice. I have prepared the following information so that you will have a clear understanding of my practice, your rights and responsibilities as a client – and mine as your therapist.
Therapist – Client Role
The therapist’s role is to help you explore options and choices that will help you to bring about the changes you desire. It is about working together with the many variables in your life, and the many therapeutic tools on offer. The therapist does not prescribe for, or diagnose, any condition. Hypnotherapy, counselling, or any other therapy that may be given during our sessions, is complementary to medical treatment, psychological or psychiatric services, or issues-specific counselling.
You, as the client, are ultimately responsible for making the positive changes you desire in your life. Your active participation in sessions, and following the suggested schedule of recordings at home between sessions, will help you to achieve your goals. It is important that, during the consultation process, you disclose all information about your mental and physical health – as well as information pertaining to the reason for your visit.
Confidentiality Policy
All information shared with Mind and Body Worx is confidential and will not be released without your permission, except as required by Law. The therapist will take notes during sessions, however as per The Privacy Act 1993, all notes, and your individual file, will be locked away between sessions. Information given during the consultation process will be used by Mind and Body Worx for hypnotherapy treatment. In some instances, information gathered may be used for research or educational purposes, however any information used for this purpose will not identify you.
Programme Time Frames
Mind and Body Worx offers specialist hypnotherapy programmes that are pre-paid and have a set amount of sessions. These sessions must be completed within a certain time frame (see below). Any sessions not completed within the recommended time frame below, will result in the remaining sessions being forfeited – unless otherwise agreed by the therapist. Minimum notice of 24 hours is also required to re-schedule these pre-paid sessions – failure to do so will result in that session being forfeited. Failure to turn up to a session, without contact, will deem that session as being forfeited. If you need to cancel a session, it is your responsibility to make contact with Mind and Body Worx to re-schedule that session.
- 5 session Programmes – completion within 12 weeks from the first session
- 4 session Programmes – completion within 10 weeks from the first session
- 3 session Programmes – completion within 6 weeks from the first session
NO REFUNDS will be given for unused sessions of any hypnotherapy programme.
Cancellation Policy
A reminder text will be sent to you a day or two prior to each session. I would appreciate that you reply to that text. It is your responsibility to make sure you are available for the appointment that you have agreed to. Please give a minimum notice of 24 hours, by text, phone or email, if you need to re-schedule or cancel your appointment. Failure to give the required notice, may result in the full session fee being charged to you.
Covid Alert Levels
If there are any moves to Levels 3 or 4, that prevent us from meeting in the clinic - then your session will automatically be held online. If you cannot work online, then your session will be rescheduled as alert levels allow. There will be no refunds given for unused pre-paid sessions – they will only be rescheduled. Mind and Body Worx encourages all pre-paid and pre-booked programme sessions to be completed online, where possible - (see Programme Time Frames)